cPanel is Blank

If you find that your BYU Domains dashboard is blank, please send an email to domains.support@byu.edu with the following information filled in:

  • Domain Name:
  • Net ID:
  • Does your website still load in a browser? (Y/N)
  • Did you try to change your SSH/FTP password? (Y/N)
  • Any other information you find relevant.

For most cases, we will be able to restore your access to cPanel shortly.