Changing Nameservers

You do not have the permissions to change the name servers, from the cPanel dashboard. When you want to change the name servers you can contact the Operations and Support Center at (801) 422-4000 or email domains.support@byu.edu with the new name server addresses

There should be at least two name servers; for example, ns1.reclaimhosting.com and ns2.reclaimhosting.com.

NOTE: Service Desk agents CANNOT assist users in exporting files of a free account. BYU has made agreements between BYU Domains and Wix that makes this illegal.