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Application Support Directory

There are many sites filled with documentation that will teach you how to create and personalize your website. Feel free to explore BYU's documentation, but if you can't find what you are looking for, we've provided other helpful resources:

Office of IT Service Desk

Online documentation and help guides

There are many online resources available to help you create the perfect website.

  • BYU Domains wiki (help): This wiki that you are currently using. Includes step-by-step guides on how to build your site with tips and tricks and instructions on how to use various tools and applications, and information to help faculty to implement teaching and learning tools through BYU Domains.
  • BYU Domains help videos: Over 30 helpful videos for help on the most common support questions
  • cPanel help documentation
    • Go to BYU Domains cPanel.
    • Scroll to the bottom of the page and select “Documentation” in the bottom right corner.

Application Vendors

BYU has over 160 web design applications and content management systems. Every one includes documentation, live demos, showcases, etc. to help you choose the right application and to help you install and use it.

  • Go to the BYU Domains cPanel
  • Select “All Applications”
  • Find and select the application you are interested in.
  • Select a Support option, What’s New, Live Demo, or Showcase
  • If you like this application, then select “Install this Application”
  • Cloning your website: There are many reasons why you might need to clone your site. To create a developer copy of it for testing and future design and maintenance work or to move it to another directory (or subdomain or new domain name (add-on domain))

WordPress Documentation

cPanel Tools

Several tools within cPanel are third party applications with documentation of their own

  • phpMyAdmin: Go to cPanel | choose phpMyAdmin | after it opens, then choose the blue question mark
  • EMail clients: Go to cPanel | choose Email Accounts | choose “Check Email”. Each of the email clients (Roundcube, Horde) have their own documentation.
  • FTP Clients: Go to cPanel | choose FTP Accounts | Choose “Configure FTP Client”. Each of the FTP clients (CoreFTP, Cyberduck) have their own documentation.
  • PEAR Packages: Go to cPanel | choose PEAR Packages | Search for a specific PEAR package or choose “Show Available Modules”, then choose “Show Docs” to learn more
  • Perl Modules: Go to cPanel | choose Perl Modules | Search for a specific Perl Module or choose “Show Available Modules”, then choose “Show Docs” to learn more
  • JetBackup: This is the primary backup tool in BYU Domains

Other helpful security, and diagnostic tools

Other Hosting Companies Documentation

Other hosting companies use the same infrastructure as BYU Domains does and they have documentation, videos and other helpful information;

Beyond all those helpful resources listed about, there are many other resources available to help you in building and maintaining your website.